Procedure
You cannot just drop by the GP Medical Post. The GP Medical Station is only intended for complaints that cannot wait until the next working day. First go through a few questions on this website to assess whether you should contact them, so you can get the help you need the fastest.
Want to know more? Watch the animation video below and find out how it works at the GP Emergency Station.
If you call the GP Medical Station, you will be assisted by a specially trained staff member (triagist). Please have the following information ready: If possible, have the patient contact the Medical Station himself. Is this not possible? Then provide all the details of the person who needs help. Also make sure you are near the patient when you call. You can then describe the symptoms as well as possible. Sometimes the triage nurse (doctor’s assistant or nurse) also wants to ask the patient a few questions himself. The triage nurse assesses the urgency of your request for help and which care provider can best help you. During this conversation, questions will be asked to rule out a life-threatening situation, about the reason for your contact with the medical station, the nature of the complaints, your medical history (if the triage nurse does not have access to your patient medical file) and about any medication you may be taking. Depending on the situation, the triage nurse can provide you: Our GP emergency stations participate in Nivel Primary Care Registrations and thus contribute to improving healthcare. Nivel collects data from primary care on behalf of the Ministry of Health, Welfare and Sport. Nivel has a very strict privacy policy and does not receive any information from us that can be used to directly identify patients. Patients who nevertheless prefer not to have their anonymized data used for research can make this known to an employee of the medical station. The data in question will then no longer be used by Nivel Primary Care Registrations. More information can be found on the website of Nivel Primary Care Registrations. In the leaflet you can read what the purpose of Nivel Zorgregistraties is and what participation means for you as a patient. Your GP and pharmacy can share your medical data with other healthcare providers. For example, if another doctor or pharmacy needs your medical data to help you quickly, properly and safely. Sharing your medical data is done via the National Exchange Point (LSP). But only if you give permission. The National Exchange Point (LSP) The LSP is not a database: no medical data is stored in it. That data simply remains in the files at the GP and pharmacy. There, other healthcare providers can view the most important information via the LSP. The LSP is divided into regions. Your healthcare providers can only share and view your medical data within your region. If you give permission, your GP and pharmacies will register your citizen service number (BSN) with the referral index of the LSP. If you visit another care provider, they can search the referral index with your BSN. The other healthcare provider can then view the data he or she needs for your treatment. The video below explains exactly how this works.What do I keep at hand during the telephone conversation with the GP Medical Post?
I’m calling for someone else, what now?
How is the urgency of my request for help determined?
What are the next steps after the phone call?
What does Nivel Primary Care Registrations entail?
Why/what do I give permission for and what is LSP?
The LSP is a healthcare infrastructure: a network to which healthcare providers can connect. Through this network, they can consult medical data about their patients in each other’s systems. The LSP has been specially developed and secured for this purpose.